Frequently Asked Questions

Why choose this case?

• You don't have to take your darts apart.
• It provides easy access to your darts.
• There's room for extras and accessories.
• It fits in your pocket.
• You have your choice of wood types.
• A new dart case makes a great gift or award.
• It's unique, durable, looks great - and is made of wood.

What's up with this PayPal business?  The PayPal system allows me to accept credit cards online for a small per transaction fee - no merchant account, no security issues, etc.  They have recently streamlined their system so you don't have to open a paypal account to submit a payment.  Be sure to enter the correct billing address for your credit card, if there is any confusion PayPal has to go through the entire verification process just to be safe.  Please notify me if you have problems or questions. 

What are the other payment options?  I'll accept money orders, cashiers or personal checks.  If you send me a personal check I have to wait for it to clear before mailing your case.  If you want to use one of these methods, email me and we'll work it out. 

Can I send a case back if I don't like it?  Sure - as long as it is not damaged.  Return the case within 30 days and I'll refund the purchase price.  I have yet to have one sent back. 

How and when will the case be shipped?  The cases are shipped to the US via USPS Priority mail (2-3 days) or Air Mail for International orders (4 to 7 days) usually the same day the order is received.

What if something breaks?  Depends - if it is a defect in workmanship, send it to me and I'll fix it (or refund the purchase price).  If the case has been abused (i.e. chewed on, dropped, kicked, drop-kicked, etc.) I can't be held responsible. 

Are these cases sold at any of the online dart suppliers?  No, this is the only place you can get them although they are advertised on some affiliated sites.

How about availability?  I try to keep at least five cases of each type on hand, when I start to run low I order another batch.  If I'm out of a particular type I will indicate it on the products page - I don't do back orders but would be happy to notify you once an item is back in stock. 

Any advantages of one wood type over another?  No, the only difference is in appearance.  The three wood types give you a choice between light (cherry), medium (mahogany) and dark (walnut).  The cases will darken slightly over time (especially the mahogany) like antique furniture. 

What are dart stops?  These are small pieces of dowel rod glued in to keep short darts from rattling back and forth in the case.  I recommend using a two part 5 minute epoxy, super glue will also work but doesn't hold up as long - only glue them on one side or the case won't open. 

What can I do to personalize my case?  I've seen cases with emblems or engraved plates glued to the front (use epoxy), names written on the inside of the leather flap, pictures, stickers, you name it. 

Does the case fall open if the flaps are open? No, there are magnets set into each side that hold the case closed.

My case got scratched! No worries, get some furniture wax (I use Minwax) and buff it out.

Please feel free to email if you have any other questions.

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